Technology development and integration
AFP Marketing helps Quebec SMBs implement CRM platforms, IP telephony and AI voice agents. An integrated approach, a single point of contact.
The reality
Many SMBs rely on systems that do not communicate with each other. Data is scattered, follow-ups fall through the cracks, and teams waste valuable time.
Customer information is spread across multiple tools with no connection between them. Teams lack a unified view of operations.
Traditional phone systems do not integrate with digital tools and limit team mobility.
Processes that could be automated continue to consume considerable time every week.
Solutions
Each solution is designed to work on its own or in synergy with the others, depending on business needs.
Implementation and configuration of Bitrix24, Odoo and Zoho. Data centralization, process automation and integration with existing tools.
Learn more →Migration to cloud-based telephony. Local numbers, call queues, call recording and full CRM integration.
Learn more →instantcallR, the software developed in-house by AFP Marketing. Intelligent voice agents that handle inbound and outbound calls 24/7.
Learn more →Method
Every project starts with an audit and ends with team training. Nothing is left to chance.
Analysis of existing systems, operational processes and the real needs of the business.
Clear recommendations with a realistic timeline and a detailed budget.
Progressive implementation, rigorous testing and comprehensive team training.
Advantages
CRM, telephony and AI managed by one firm. No more juggling multiple vendors that do not communicate.
A local team that understands the realities of Quebec businesses and provides bilingual support.
instantcallR is developed in-house, enabling uncompromising customization and integration.
Every solution is designed to work with the others. Data flows seamlessly, processes automate naturally.
A 30-minute conversation is all it takes to identify quick wins and outline a concrete action plan.
Schedule a call