Bitrix24 IP telephony
Integrated IP telephony in Bitrix24 turns the CRM into a hub for tracking calls and conversations.
A CRM with IP telephony simplifies prospecting, follow-up, and B2B sales visibility.
Key features
Integrated calls
Calls are made directly from the CRM, with automatic tracking.
Full history
Every exchange is logged for better understanding of the customer journey.
Quality and control
Leadership tracks the quality of exchanges and team performance.
Explore our Bitrix24 integrator page for the full overview.
Benefits for sales
- Fast access to client information
- Documented, effective follow-ups
- Coordination between calls and the CRM
- Better-structured pipeline
Use cases
- Telephone prospecting with immediate follow-up
- Recording critical calls
- Tracking objections and needs
- Performance analysis by team
Integration and support
We configure IP telephony to integrate naturally with sales processes.
Our role as a Bitrix24 integrator includes implementation, training, and ongoing optimization.
See our Bitrix24 implementation page to learn more.
Bitrix24 IP telephony FAQ
What is Bitrix24 IP telephony?
It connects calls directly to the CRM, with history, follow-up, and visibility for sales teams.
Does Bitrix24 IP telephony support call recording?
Yes, depending on configuration. Calls can be logged for follow-up and quality.
Is it a true CRM with IP telephony?
Yes. Bitrix24 combines CRM, IP telephony, and opportunity tracking in one tool.
Can you configure IP telephony?
Yes. We handle configuration and integration with your CRM.
What benefits for sales teams?
Complete call tracking, more effective follow-ups, and better visibility.
Is it compatible with cold calling?
Yes. Integrated IP telephony supports cold calling and simplifies documentation.
Let's discuss your IP telephony
A simple conversation to confirm your Bitrix24 configuration and the best approach.